Glaziers Speak Out: Keeping Jobsites Clean Pays
by Peggy Georgi
Glaziers site plenty of reasons to keep their work sites picked
up: safety, good customer service, reputation, repeat business and
reducing liability. General contractors don't want to clean up a
leftover mess and if they do, they'll assess a back charge. Glazing
can be a messy job but most glaziers agree that it pays to keep
it clean during and at the end of each project.
"If we make a mess we clean it up," says Ervin Martin,
president of Hub City Glass & Mirror, in Elizabethtown, Ky.
"We don't have it any other way. Things can get pretty messy
during the course of a project, but our glaziers know that their
job isn't complete until the site has been cleaned. The way a glazier
leaves his jobsite speaks volumes about his work and company. We've
been in business since 1977 and we take a great deal of pride in
how we start and finish each and every job."
Joe Henderson, the project manager for Décor Glassworks in
Santa Fe Springs, Calif., agrees. He says his glaziers are extremely
diligent about the condition of their worksites. "As far as
we are concerned, maintaining a clean and safe worksite is a big
deal," Henderson explains, "How you work and the condition
of your worksite says a lot about you and your company. It provides
visual exposure to the integrity of your shop. Keeping your worksite
neat and free of potential hazards helps protect your glaziers,
others who work at or pass through the jobsite and reduces your
"At Central Indiana Glass & Glazing in Lafayette, Ind.,
keeping our worksite picked up and clean extends beyond just aesthetics,"
explains Steve Julian, project manager. "It's about maintaining
a safe work area as well. With representatives from a number a trades
all working in the same area on any given project on any given day,
it's important to keep track of how the site is maintained--while
we work and at the end of the day. We police as we go to keep tools,
cords and other equipment out of the way. We clean off excess caulking,
sweep up debris and try to keep the area as neat and presentable
In Merrimack Valley, Mass., Chris Falardeau, a glazier with City
Mirror & Glass Co., says he doesn't have an issue with keeping
"Our practice is to leave the site cleaner than we found it,"
said Falardeau, a ten-year veteran glazier who services both the
residential and commercial market. "On occasion we will come
across a situation where we may have to move a few things at a residential
location to get to the job. Generally, however, the site [commercial
or residential] is expected to be accessible and ready for us to
get to work when we arrive and we are expected to clean it up when
we are done."
"Cleaning up after our work is an important part of our business
operations," adds Karen Umana, manager for Alfa Glass &
Mirror, a small, family-owned glazing contractor who services Fairfax
and Prince William Counties in Virginia and the greater Washington,
D.C., area. "A part of our glaziers' 'tools of the trade' includes
an assortment of cleaning supplies. "Most of our work is from
referrals and our customers appreciate the fact that we don't leave
behind a mess."
"I've gone in to clean up a site after another company has
been thrown out," adds Henderson, backed by four decades of
experience in the field. "If you are sloppy on the job, it's
an indicator that you are sloppy in other aspects of your work,
too. Some glaziers are very messy and some just don't care. For
us, [being messy] it's unacceptable."