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USGNN Original StoryGlass Expo Midwest™ ‘07 Continues in Grand Rapids

Glass Expo Midwest™ 2007 (GEMS) continues today at the Amway Grand Plaza Hotel & DeVos Place in Grand Rapids, Mich. The event is co-sponsored by the Michigan Glass Association, Detroit Glass Dealers Association, Ohio, Minnesota, Indiana, Iowa and Wisconsin Glass Associations, Illinois Glazing Association, the Association of Glazing Contractors and USGlass magazine.

Paul Bieber, the principle of Bieber Consulting Group, offered his audience tips on how to cut costs in the glass business during his seminar “Buy Glass and Other Goods—Better, Cheaper and Faster.”

He explained how to purchase high-quality glass at better rates and receive it faster than most retailers think is possible. He also offered tips for understanding and protecting shops from price changes, and suggested developing relationships with key vendors, which could pay off with reduced glass costs down the road.

Dan Molloy from Molloy LLC discussed the “art” of expert phone interaction. Molloy shared proven, quantifiable ways to get more jobs. You’ll learn how to make the call “stick” to you for business and how to handle difficult customers. You’ll hear actual examples of what works and doesn’t work.

On the show floor, attendees were treated to a hardware demonstration by Mary Hester of JLM Wholesale. The hands-on session showed the proper types of hardware to use, how to choose them, how to order and how to price them. It also included tips on how to build a profitable hardware business.

In addition to the activities within the Amway Grand Plaza Hotel, some attendees took advantage of tour of Tubelite. Attendees visited Tubelite’s operations, and were privy to tours of the aluminum entrance, storefront, curtainwall and ribbon window system fabricator’s offices, warehouses and distribution facilities, as well as the door and frame assembly operations.

In addition to the activities within the Amway Grand Plaza Hotel, some attendees took advantage of another activity. The aluminum entrance, storefront, curtainwall and ribbon window system fabricator Tubelite Inc. opened its facility in Grand Rapids to tours.

Attendees visiting the facility were privy to tours of the company’s assembly, warehouse and distribution operations. Participants in the tour saw how storefront, door and frame and curtainwall products moved through the warehouse; watched doors and frames being assembled and packaged; and even got a glance into how Tubelite’s delivery trucks are loaded and shipped. The tour also was beneficial in that it offered Glass Expo Midwest attendees an opportunity to meet some of the people they speak with on a regular basis, according to Walter Lutzke of Tubelite Inc.

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