Desert Glass Products of North Las Vegas, Nev., has announced
that due to the recent energy surcharge from float glass suppliers,
which has increased prices from $500 per truckload to $700 per
truckload, it has had to make pricing adjustments.
"Unlike others in our industry, we have decided to stop
passing on confusing percentages and square foot surcharges with
each invoice," said Matt Hale of Desert Glass Products in
a letter to customers. "We are simply going to tell you what
our price is and bill you that price. If we have to adjust them
again later, we'll tell you then."
Desert Glass says the increase was implemented in this manner
because "pricing policies of
suppliers are [its] concern,
not [its] customers."
"We are going to improve our overall level of customer service
by making our pricing very simple and straightforward," said
Hale.