Airline Baggage Fees for Military Affects Industry Members
June 21, 2011

Perhaps U.S. Airways should take a lesson from Delta Airlines. But U.S. Airways did not get the message.

No one likes to pay checked baggage fees, and some people, like those in our Armed Forces, simply shouldn’t have to. After charging an Army unit returning from deployment in Afghanistan a total of $2,800 in extra baggage fees, Delta Airlines announced it was changing its policy, allowing American troops traveling on orders to check four bags free of charge.

“We would like to publicly apologize to those service men and women for any miscommunication regarding our current policies as well as any inconvenience we may have caused,” read a statement posted on Delta’s blog.

As Bill Yanek, executive vice president of the Glass Association of North America, and an active member of the U.S. Army National Guard, tweeted this morning, “Deploying overseas w/ military; #usairways charged $200 for 4th bag authorized by orders. #highwayrobbery #notright.”

At press time was waiting to hear back from a U.S. Airways spokesperson with a comment.

Visit the message board or follow us on Twitter and share your thoughts on this.

Need more info and analysis about the issues?
CLICK HERE to subscribe to USGlass magazine.