of Latest Possible Phone Scam
There may be a new scam in townand it's showing up where
you might least expect it, on your phone bill. The possible scam
appears in the form of various charges, such as RSN FAXSVC MTH FEE
($14.95), VMIAL PROFSL MTHLY FEE ($14.95), ONE EMAIL A DAY ($14.95),
GoFaxer.com Bus MoFee ($12.95), and likely countless others. Each
is billed on behalf of a company, such as ILD Teleservices for RSN
Enterprises LLC and Voie Mail Professional, PaymentOne for GoFaxer.com,
and ESBI for OneEmailADay and Voicemail Services.
While in some cases, the phone company may be able to credit the
charges, the companies themselves may be another story.
"I called each individual company and explained these services
had never been ordered," says Janeen Mulligan, customer relations
manager for Key Communications, publisher of USGNN.com/USGlass
magazine. "They each assured me our services would stop and
no more charges would be on our bill."
But then the next bill arrived.
"The Voicemail Services charge of $14.95, the GoFaxer.com
charge of $12.95, the OneEmailADay charge of $14.95, the RSN FAXSVR
charge of $14.95, and the VMAIL charge of $14.95 are still on our
billing statement," she adds. " I called each of the companies
again and demanded that these charges stop. They assured me they
would issue a credit and it would take one to three billing cycles."
Mulligan has not been able to reach Voice Mail Professional, as
the number provided for the company actually goes to a voicemail
system-with no options to reach a person.
According to officials from the telephone company Verizon, charges
such as these usually result from a scam phone call, asking you
to accept the charges, or even from an innocent pop ad, which, when
clicked on, activates the charges.
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