On the Boards with Paul Bieber
USGlass columnist, blogger and USGNN forum moderator Paul Bieber
draws from personal life experience to write about the glass industry.
In his latest blog offering, he describes a trip to the auto part
shop in search of windshield wipers.
"I went to a local AutoZone store to get one wiper blade. A young
man immediately came up to me, asked what I needed and walked me
over the correct rack. As I picked up one blade he said, 'Sir, if
one blade tore, the other is probably weak too, and if you would
like the second one, I would be glad to ring it up for you.' This
gentleman was either a natural customer service person, or had good
training." How does this relate to the flat glass industry? CLICK
HERE to visit his blog, hosted by USGNN, and find out.
Beiber updates his blog every Tuesday.
As moderator of the USGlass/USGNN message boards, Beiber also ties
in every-day conversations and topics such as global warming, SUVs
and his own Toyota Prius into conversation starters, as he did with
his topic post emphasizing the industry's need to prioritize low-E
glass. "If you don't know enough to feel comfortable selling low-e,
ask your fabricator to teach you. Every fabricator of IG will do
this...or they shouldn't be your fabricator," he wrote.
What do you think? Should low-E glass be a priority, or is there
something else we're missing? Weigh in on this conversation on the
USGNN/USGlass message boards.
HERE to join the conversation.
Please note: the forum no longer requires a log-in to post messages.