to Speak at GEMS about Developing CSRs
Among the many seminars offered at Glass Expo Midwest™ (GEMS)
2007, former glass shop owner Neal Golding, director of Molloy LLC
Business Development Center in Hudson County, N.J., will offer "Developing
Golding will discuss how to turn a call to your shop into a job,
how to handle difficult customers and how to make the call "stick"
to you for business. He'll provide examples of what works and what
Glass Expo Midwest will be held October 9-10 in Grand Rapids, Mich.,
at Amway Grand Plaza Hotel & DeVos Place. The event is co-sponsored
by the Michigan Glass Association, Detroit Glass Dealers Association,
Ohio, Minnesota, Indiana, Iowa and Wisconsin Glass Associations,
Illinois Glazing Association, the Association of Glazing Contractors,
USGlass, AGRR, WINDOW FILM, Door & Window Manufacturer and SHELTER
Members of the co-sponsoring trade associations, and USGNN readers,
may pre-register for free through September 21. To register for
Glass Expo Midwest™ 2007, CLICK
For others, to pre-register through September 21, it will cost
$59 for a full registration, $49 for a daily registration and $10
for trade show only.
After September 21, it will cost $59 for a daily registration and
$79 for full registration and $19 for trade show only for both members
"Developing Expert CSRs" will be held on Wednesday, October 10,
from 8:30 to 10 a.m. CLICK
HERE for more information about Glass Expo Midwest™.