It's almost back to normal at Dependable Glass Works Inc. in Covington, La.
The decorative glass company was knocked about by Hurricane Katrina.
The fabricating company's operations weathered the storm with just some wind
damage on the roofs of its three buildings. Though many of the homes of company
employees' had tree and wind damage, all employees are OK.
Dependable is located about five miles on the west side from Lake Ponchartrain.
The company was without power from the day the storm struck, Monday, August
29, until Friday, September 2. Management brought in a diesel-mounted generator
for power and quickly got up and running. Power was restored to the plant last
Wednesday, September 7.
At this point, it is almost back to business as usual, although the company
realizes that some customers have had trouble contacting them by phone and e-mail.
But company officials want everyone to know that they are up and running and open
"When the news came that the hurricane was coming and the eye of the wall
might pass through Lake Ponchartrain, Dependable took the necessary steps to protect
all the clients' work that was in the building. The glass crates were secured
and covered with plastic to protect them from water damage," explained Jill
Foxworth, sales manager. "We also did two computer backups and sent them
to different locations to ensure that one of them would survive the storm."
According to Foxworth, 70 percent of the company's business is national. They
feel as though they lost about 20 percent of that business during the storm.
"We were able to continue on all orders that were to be shipped out of
the plant, but all orders from New Orleans and areas affected by the storm are
on hold until the rebuilding process gets underway," she said.
The lack of communication was the most critical problem, Foxworth told USGNN.
The only way they could communicate was through text messaging.
"We want to thank the freight companies that heard we were up and operating
and helped us to get the jobs that were completed out of the plant through the
different conditions. The good news is that all the employees and their families
are safe," she added.
Damage to the Dependable facilities was limited (right), but management and
employees had to cut through downed trees and other obstacles to reach the office